Insights
There’s no shortage of passion at Waterstons, and ideas are in abundance too. Here you'll learn more about the latest in technology, what our team have been getting up to, and pick up a few tips for your own business.
Latest Insights
Securing AI adoption without slowing innovation
Over the past year, one theme has come through clearly across our client work: employees are adopting AI and cloud tools faster than organisational governance can keep up.
Why Unified Communications and modern telephony matter more than ever
For many organisations, telephony and communications have quietly become one of the biggest barriers to productivity, flexibility and growth. Legacy phone systems, disconnected tools and ageing…
From ‘AI Working Group’ to an AI working group that works
AI working groups are emerging across organisations, government bodies, universities, and community settings. It’s a positive shift and reflects a growing recognition that AI is no longer…
Latest case studies
ISO 27001:2022
“Partnering with Waterstons made our ISO 27001:2022 journey efficient, well-governed and highly effective resulting in Queen Mary University achieving certification which has added real, measurable value to the University. Their structured approach helped us embed consistent ways of working across ITS, and certification has given us greater assurance and confidence in the strength of our information security management.”
Rachel Bence Chief Information Officer Queen Mary University of London
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HRUC’s Artificial Intelligence Strategy and Vision to 2030 – In Partnership with Waterstons
“Partnering with Waterstons enabled us to translate ambition into a practical AI strategy that is already enhancing the student and staff experience at HRUC. Waterstons blend of sector expertise and technical rigour made them a true partner rather than a supplier. I look forward to further advancing digital transformation across the College Group and building on this work”.
Alex Denley Chief Technology Officer, HRUC HRUC
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Burness Paull LLP – Incident and continuity planning
“Waterstons provided invaluable support in developing and improving our existing Business Continuity and Incident Response plans".
Burness Paull LLP
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Scaling service excellence with Gentoo Group
Gentoo Group, a leading housing provider, partnered with Waterstons to modernise and unify its IT and Transformation delivery across seven teams with the goal of implementing a scalable, future-ready Jira Service Management solution that would enhance operational efficiency, governance, and cross-functional collaboration.
Gentoo Group
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Future-focused digital strategy
“By partnering with Waterstons, we were able to develop a clear, future-focused digital strategy that not only aligns with our institutional priorities, but enforces our commitment to delivering an outstanding experience for students and staff. Waterstons continuing expertise and support is invaluable to us as we continue to deliver our digital priorities.”
Minesh Tailor Chief Information Officer University of Bedfordshire
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Are you curious about how things work? Always itching to learn new concepts? Our people do too. We love taking on new challenges and sharing our experiences, both good and bad, to help us all develop and grow; and satisfy our inquisitive minds!
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About us
We’re here to help organisations solve real business problems with smart people and transformational technology. Building on our businesses in the UK and Australia, our vision is to grow into a broader global team that brings fresh ideas, honest advice, and meaningful impact — wherever we go.
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