My role at Waterstons is...
Working with clients to proactively solve incidents, work on long term problems, and implement ‘business-as-usual’ projects. My focus is on infrastructure, including cloud (Azure/Office 365), networking, virtualisation, and more...
My proudest Waterstons moment is...
Where to start? With assistance from colleagues, we migrated a client’s industrial control room to a brand-new room whilst keeping them fully operational, with 0% downtime. I’ve implemented a fully managed print solution to help a client manage their ever-growing printing needs. And finally, we resolved an issue with a client’s network connectivity across two remote locations due to malicious damage.
My life away from work is...
Spent in the outdoors, exploring and just generally having fun! I enjoy hiking, mountain biking, climbing and kayaking, to name a few. Otherwise, you’ll find me at home playing around with the latest technology, and probably constructively breaking it!
I’ll be with you when...
You have a problem to solve, an incident to deal with, or would just like to be more proactive in the way you approach tickets. We’ll listen, and create a plan of action that works for you.
My sector strengths are...
- Fuel & chemical industry
- Transportation
- Professional Services