Breadcrumb Home / Academy / Customer Journey / Customer Journey Mapping / Summary Back to courses Customer journey - Customer journey mapping Customer Journey Mapping sections What is Customer Journey Mapping? Understanding who your customers are Stages of Customer Journey Mapping Starting the Journey The bit before a customer becomes your customer Customer Journey Mapping and SEO Customer Engagement Usage - Customer Adoption Retention - Assessing the customer experience Brand Advocacy Customer Touchpoints Customer Journey Map Summary Summary Leave your feedback How did you find the course? We’d love to hear your feedback. Leave a review
