Technical Director
The world of technology can move faster than the skills and qualifications of almost any in-house IT team. That's why our clients trust us as their IT services provider. Our specialist managed IT solutions teams complement their internal strengths and priorities, ensuring they stay ahead in the modern work environment.
How we can help
Far from being a small group of outsiders, we work as part of your business. Embracing your culture, supporting your people, relishing every challenge and working as a true extension of your team.
We know you need a partner that you can trust with the most critical technology, and we thrive on that responsibility. Keeping an experienced eye on your technology infrastructure day and night, we’ll make sure your IT is as risk-free as possible, with a fuss-free response to support queries, working with you and your team to improve your IT service and letting you focus on what you do best.
Our breadth means we can always respond with the most relevant experts to help overcome your challenges, from cloud architects to data strategists, cyber consultants, software engineers and more.
Whether you're looking for managed IT support or a fully managed IT we can help. We passionately and proactively improve and mature your IT, working in partnership to ensure your technology never holds you or your users back.
Get in touch
Managed Services at a glance
Partners and accreditations
Gold DataCORE Solution Provider
Cisco Premier Partner
Freshservice
ISO 9001
BSI ISO 27001
Keeping Evergreen Garden Care fertile 24/7 with global support
"Our business runs across continents and around the clock, so our partners need to do the same. The 24/7 service desk has proven itself in supporting our business with large and small issues."
Martin Lofnes CFO Evergreen
Read case studyShared values drive long-term partnership
Waterstons’ unique partnership approach delivers real value to Henry Colbeck, the UK’s oldest family owned supplier to the fish and chip and takeaway shop market.
Henry Colbeck
Read case studyThe value of close collaboration, through thick and thin
"Big changes can often be a daunting prospect, especially when it’s a number of important areas of the business and when it’s happening over a relatively short period of time. We don’t do things “by half” here at Cartrefi Conwy, and when the time had come to change both our Managed Services provider AND a vast chunk of our infrastructure, you can imagine how nervous we were about it! But we quickly realised once we started the transitional work that we were in good hands, as whilst Waterstons have a very clear and structured approach to their implementations, we were kept in the loop at all stages as to the rationale of the 'what’s' and the 'whys'."
Jason Webster Business Systems Manager Cartrefi Conwy Housing Association
Read case studyTip Top Managed Services
Having Waterstons onboard means that we know we have experts looking after the day-to-day support for our team and infrastructure, while the in-house team focus on 2nd line support and streamlining.
Darrin Shaw Head of Global IT Mayborn
Read case studyImplementing processes that deliver results
“The relationship we have with Waterstons is founded on a shared ambition and excellent communication. We know that regardless of what ideas we come up with, or support we need, there will always be someone available to talk it through and take the appropriate action."
Dan Bloor Group IT Director at Enva Enva
Read case studyWorking with our dedicated team
Our team ranges from apprentices and graduates starting their careers with us through to experienced strategic IT leaders with decades of experience. If you need some help with a technology, chances are one of our team will know about it.
Meet our specialist teamReady to reimagine your business?
We’re with you.
Technical Director