My role at Waterstons is...
As part of the Unified Comms team – Telephones, Skype, Teams, Zoom and everything in between. When I'm not 'on the phone' I work on projects within the broader cloud and remote computing space, such as Azure/O365, G Suite, AWS and Citrix. I also get stuck into system upgrade projects, particularly those that have integrations that 'just work' but no one is really sure how...
My proudest Waterstons moment is...
Despite language barriers, lost laptops and a cabling contractor working to timings that only he knew, a colleague and I managed to complete the on-site commissioning of a brand new network, assist in the deployment of a new PC-based phone system and migrate a whole office from one company to another in just two days, supported by some brilliant colleagues back in our office. It was a challenging project but it was delivered successfully with minimal disruption to the business. We even got to (briefly) see the sites of Prague very late one night!
My life away from work is...
Spent outdoors! You'll often find me working with different Scout groups in Durham and North Yorkshire, or just out walking in the hills. Everything is in walking distance if you have the time.
I’ll be with you when...
You're trying to tell your SIP trunk from your ISDN line, or you want to make your phone system work wherever your staff are. There isn't a one-size-fits-all solution; I'll work with you to find the one that's right for you.
My sector strengths are...
- Manufacturing
- Housing
- Distribution & Transport